Below is a breakdown of the available contact types and their function in DistributorCentral:
This is the default contact that’s setup in your account when it was created.
This contact will display on invoices that you create for your customers as well as on invoices that suppliers create for you in their DistributorCentral account. If you do not have a Billing contact setup, then the Main Contact will display on invoices.
This contact will display on purchase orders that you create. It will also display on customer purchase orders and invoices that have been created in your account. Email notices regarding orders placed from your website will be sent to this contact as well. If you do not have an Orders contact setup, all the correspondences above will default to the Main contact information.
Customer Service Contact
This contact information will display for the "Request More Info" link on the product detail pages on your DistributorCentral website. If you do not have a Customer Service contact setup, the "Request More Info" area will default to the Main contact information.
This email contact will display in the shopping cart on the "Imprint / Personalize Your Product" page. Artwork files uploaded to orders placed by your customers will be sent to the Artwork Contact as well. If you do not have an Artwork Contact contact setup, this area will default to the email setup for the Main contact.
The email on this contact will be sent proofs from suppliers who use DistributorCentral to create their proofs. Also, if you send proofs to your customers within your account, the notifications regarding proof approvals are sent to this contact, as well as being stored in the correspondences for the order in your DistributorCentral account. If you do not have a Proofs contact setup, this area will default to the information setup for the Main contact.
Shipping Primary Contact
The address for this contact will show up as the main shipping address for suppliers who are entering orders for you within their DistributorCentral account.
The following contact types are contacts that can be setup in your account for your internal records only:
- Shipping – Other Contact
- Webmaster Contact
- Sales Contact
- Credit Contact